At BAOFENG, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and use our online shopping cart services.

By accessing or using the BAOFENG website (“www.baofengradios.com”), you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to process orders and improve your shopping experience.

Information you provide directly:

• Name

• Shipping and billing address

• Email address

• Phone number

• Payment details (handled securely via RazorPay)

Information collected automatically:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations and updates

• Provide customer support

• Improve website functionality and user experience

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Payment processors (RazorPay) for secure transactions

• Shipping providers to deliver your order

• IT and marketing service providers that help us run and improve our Site

• Law enforcement or government agencies if required by law

All partners and service providers are required to protect your data and only use it for legitimate purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential (for shopping cart functionality)

• Performance (for analytics)

• Functional (for user preferences)

• Advertising (if applicable)

5. Data Security

We implement security measures such as SSL encryption, secure servers, and limited access to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Opt-out of marketing communications

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.

8. Children’s Privacy

Our site is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@baofengradios.com
Phone: 8396807980